Privacy Policy

House of Locs & Beauty Bar TX (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies to information collected through our website, in our salon, over the phone, and through any booking, contact, or communication with us.

1. Information We Collect

Information you give us directly:

• Name, phone number, and email address
• Appointment details and service preferences
• Payment information (processed securely through our payment provider — we do not store full card details)
• Messages you send us via contact forms, email, text, or social media
• Any information you voluntarily share, such as hair history, allergies, or sensitivities relevant to your service

Information collected automatically when you use our website:

• IP address, browser type, and device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies (see Section 5)

Information from third parties:

• Booking platforms, including GlossGenius and Wix
• Payment processors
• Social media platforms, if you interact with us there

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage appointments
• Process payments and deposits
• Communicate with you — confirmations, reminders, follow-ups, and promotions
• Improve our services and client experience
• Respond to inquiries and customer service requests
• Comply with legal and tax obligations
• Send marketing communications where you have opted in (you can opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate, including booking software, payment processors, and email or SMS platforms
• Legal authorities if required by law or to protect our rights
• Business successors if the salon is sold or restructured

4. Data Security

We take reasonable steps to protect your information, including secure booking and payment systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to:

• Remember your preferences
• Understand how visitors use the site
• Support booking and contact functionality

You can disable cookies through your browser settings, though some site features may not work properly as a result.

6. Your Choices & Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing emails or texts at any time

To exercise any of these rights, contact us using the information in Section 8.

7. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

House of Locs & Beauty Bar TX 208 E Broad Suite #101, Mansfield, TX 76063 hello@houseoflocsandbeautybartx.com 682-267-8880

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date.