Privacy Policy

Last Updated: August 27, 2026

House of Locs & Beauty Bar TX (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website, our salon, phone calls, text messages, and any other way you contact or book with us.

1. Information We Collect

Information you give us directly:

  • Name, phone number, and email address
  • Appointment details and service preferences
  • Payment information (processed securely through our payment provider — we do not store full card numbers)
  • Messages you send us through our contact form, email, text, or social media
  • Hair history, allergies, or sensitivities you share with us that are relevant to your service

Information collected automatically when you use our website:

  • IP address, browser type, and device information
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies (see Section 6)

Information from third parties:

  • Our booking platform, GlossGenius
  • Payment processors
  • Social media platforms, if you interact with us there

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and manage your appointments
  • Process payments and deposits
  • Send appointment confirmations, reminders, and follow-ups
  • Respond to your questions and requests
  • Improve our services and your experience with us
  • Meet our legal and tax obligations
  • Send marketing messages, only if you’ve opted in (you can opt out anytime)

3. Text Message (SMS) Disclosure

If you opt in to receive text messages from us, this section explains how that works and how your information is handled.

By opting in, you agree to receive text messages from House of Locs & Beauty Bar TX about appointment confirmations, reminders, and account or booking updates. We do not send marketing or promotional text messages unless you separately opt in to that type of messaging.

  • You can opt out at any time by replying STOP to any message.
  • You can request more information by replying HELP.
  • Message frequency varies depending on your appointment activity.
  • Message and data rates may apply, depending on your mobile carrier plan.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories described in this Privacy Policy exclude text messaging originator opt-in data and consent — this information is never shared with any third parties.

If you have questions about our SMS messaging, reply HELP to any text you receive, or contact us using the details in Section 9.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate — our booking platform, payment processor, and email/text messaging tools
  • Legal authorities, if required by law or to protect our rights
  • A new owner, if the salon is ever sold or restructured

We do not share your text messaging opt-in data or consent with any third party for any reason, including marketing.

5. Data Security

We use secure booking and payment systems and take reasonable steps to protect your information. That said, no method of storing or transmitting data online is 100% secure, and we can’t guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies to remember your preferences, understand how visitors use our site, and support booking and contact features. You can turn off cookies in your browser settings, though some parts of the site may not work as well as a result.

7. Your Choices & Rights

You have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct or update your information
  • Ask us to delete your information
  • Opt out of marketing texts or emails at any time (reply STOP to texts, or use the unsubscribe link in emails)

To exercise any of these rights, contact us using the details in Section 9.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children without a parent or guardian’s consent. Children’s hair services booked by a parent or guardian are handled under that adult’s account information.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

House of Locs & Beauty Bar TX 208 E Broad Suite #101, Mansfield, TX 76063 Email: info@hlbtxbeautybar.com Phone: 682-267-8880

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.