Frequently Asked Questions

Everything clients ask most, in one place.

What are the common hair problems your clients come to you with?

Some of the most common concerns we help address include:

  • Hair thinning and breakage
  • Dry scalp and dandruff
  • Damaged or unhealthy locs
  • Traction alopecia
  • Improperly installed locs or braids
  • Difficulty maintaining healthy natural hair
  • Frizz and excessive new growth
  • Loc repairs and restoration
  • Hair growth concerns
Which service is your signature or most requested service?

Our signature services are Micro Loc installations and maintenance, Traditional Loc maintenance, and precision braid styles. These services have made us one of the most trusted loc salons in the Dallas-Fort Worth area.

What service do you believe you do better than anyone else?

Healthy loc installations and maintenance. We combine technical expertise with education, ensuring our clients’ hair remains healthy while achieving beautiful, long-lasting results.

Do you specialize in any particular hairstyles or techniques?

Yes. We specialize in:

  • Micro Locs
  • Sisterlocks
  • Traditional Locs
  • Loc Repairs
  • Interlocking
  • Loc Extensions
  • Protective Styling
  • Natural Hair Care
  • Precision Barbering
What hair types/textures do you work with?

We proudly work with all hair textures and curl patterns. Our team has the knowledge and experience to customize services for every client’s unique hair needs.

Do you offer hair consultations before styling?

Absolutely. Every major service begins with a consultation to evaluate hair health, discuss goals, and recommend the best service to achieve the desired results while maintaining healthy hair.

How long does each service typically take?

Service times vary depending on the style and hair length. Most appointments range from one hour for maintenance services to full-day appointments for Micro Loc installations. During consultations, we provide an accurate estimate before booking.

What products do you use and why do you choose them?

We use professional-quality products that promote healthy hair and scalp health. We carefully select products that minimize buildup, support moisture retention, and maintain the integrity of locs and natural hair.

What is one thing you never compromise on in your salon?

Healthy hair, professionalism, and integrity. We will never recommend or perform a service that could compromise a client’s hair health simply to make a sale.

What are Sisterlocks?

Sisterlocks are tiny, uniform locks that are the result of a precision parting grid and the use of a specialized tool to place the hair into its locking formation. The Sisterlocks method does not require the use of waxes or gels. The small size and parting grid form about 400 easily styled locks.

How long does my hair need to be to start Sisterlocks?

In general, Sisterlocks can be started with 1½ inches of natural, unprocessed hair. While shorter hair can be caught in a locking pattern, 1½ inches ensures the first stages of locking are easier to manage during your home care.

Do I need to cut my relaxed hair?

No, you don't have to cut your hair. Sisterlocks can be started with your relaxed length left untouched, as long as you have 1½ inches of natural hair at the root. As your hair grows and is set into a locked pattern, your relaxed hair will be trimmed away.

How long will it take to start my Sisterlocks?

In an ideal situation, your Initial Locking Session will take about 15 hours. Your hair length, density, and head size determine the actual amount of time it will take to start your Sisterlocks. A more precise time frame will be given at your consultation.

Are Sisterlocks extensions, or can I add extensions?

No, Sisterlocks uses your natural hair. Without extensions, your hair is free of the extra weight that puts tension on the roots, tension that over time can lead to permanent hair loss. Without extensions, your natural hair is free to grow to its fullest potential, so don't let the idea of short hair for a short period of time rob you of years of freely growing, healthy, manageable hair.

What should I expect from a Certified Sisterlock Consultant?

You should expect your Initial Consultation, Locking Session, First Follow-Up visit, and Customer Starter Kit as a package. Expect to be educated during your Initial Consultation, with test locks set in. Your consultant should give you an idea of what to expect as your locks mature, then be available to celebrate every phase of your development. Expect a caring and knowledgeable professional.

Is my hair type right for Sisterlocks?

All hair with a curl or wave pattern is the right type for Sisterlocks. Sisterlocks has developed several locking patterns, one of which is just right for your hair type.

Are Sisterlocks permanent?

During the first 6 months of development, Sisterlocks can be removed. Removal will likely take more time and be more costly than your Initial Locking Session. Most consultants will not lock your hair if removal is a great concern, so you should be sure the Sisterlocks method is right for you before starting.

How do Sisterlocks differ from other locks?

While Sisterlocks are true locks (a matting of African, kinky, tightly curled, natural hair), they differ from dreadlocks or traditional locks in the technique used to form them. The Sisterlocks method uses a precise parting grid and a specialized tool to produce small, easily styled locks. Sisterlocks does not use any waxes, gels, creams, or hair extensions, so everything that could add weight, stress, or hamper your hair growth is removed.

Are Sisterlocks expensive?

Some people say Sisterlocks are expensive and point to less expensive copycat locks that claim to look just as good. Be aware: many clients who have tried the less expensive copycats end up removing them and replacing them with Sisterlocks by a Certified Consultant, or living with long-term dissatisfaction. You may save a little in the beginning, but what will you lose in the end? Will you have to cut off the copycat locks and start over? Will you have to seek out a Certified Sisterlocks Consultant for costly, time-consuming repairs that may never fully correct the copycats? Don't settle. Pay the few extra dollars and get a qualified Sisterlocks Consultant to start your locks on the right path. Sisterlocks set the standard for locks, and the rest are just trying to catch up.

What should I expect during maintenance (re-tightening) visits?

In their early stages, you should expect your consultant to troubleshoot your locks as potential issues arise. Most of the time these issues are a normal part of lock development, but if not corrected they can lead to weak, breaking, or misshapen locks. This troubleshooting is routine and is part of every maintenance session, including establishing new locks along an emerging hairline.

What are the phases of locs?

Baby Locs
Whether your locs are started with coils, palm rolls, two-strand twists, or backcombing, they are still babies. Treat your baby locs with lots of TLC and be extra gentle: do not shampoo, use oils sparingly, keep them covered, and do not over-twist. You may need a dry shampoo with witch hazel for your first several visits. Baby phase may last from 2 to 6 months depending on hair texture.

Teen Locs
Teen locs are usually unruly, frizzy, and defy gravity, going in all different directions. Coils will begin to bud at the ends, two-strand twists will start to shrink as hairs intertwine, and backcombed locs will swell, feel puffy, and shrink a bit. Styling options are limited during this phase, which can last from 3 months to 2 years.

Adult Locs (Mature)
This is the phase we all look forward to. Adult locs are well formed, feel solid, and are sometimes rough in texture. Hair is fully intertwined to create a beautiful loc from new growth to ends, opening up many styling options. Locs have dropped and hang down, so it's important to maintain them regularly for optimum health. Depending on your texture, you may have curls on the ends or bumps throughout your locs. Adult phase may last from 2 to 8 years based on the health of your hair.

Elder Locs
Elder locs have been through a lot. This is the nature-shedding stage, where locs begin to thin out and break off toward the ends. Regular trims help prevent this, and deep conditioners and hot oil treatments are recommended. Colored hair sheds much faster than virgin hair, with shedding starting anywhere from 4 to 8 years.

Locking your hair is a journey, not a destination. Remember to love your locs at every stage of locking.